GCU LRD-615 Topic 2 DQ 2: ORGANIZATION DEVELOPMENT AND CHANGE
According to the textbook, people are more motivated when "they are shown a truth that influences their feelings" than they are by analysis. Discuss the relevance of this statement for organizations growing and responding to change. What responsibility does a leader have to honor stakeholder concerns when "feelings" are the primary basis for the concerns?
Leading with Empathy During Organizational Change
When executing organizational change, leaders must balance reason and feeling, analysis and intuition. As the textbook notes, people are frequently more driven by appeals to sentiment than cold, hard facts alone (Heifetz et al., 2022). Engagement is sparked by changes connected to stakeholders' values and identities, whereas detached analysis may miss psychological factors. Leaders are still responsible for managing resources sensibly and making wise decisions for the organization's well-being. As discussed by Christensen et al. (2020), leaders must consider organizational needs when reacting to stakeholder concerns..
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